DELIVERY & SERVICES

SHIPPING COSTS ITALY AND EUROPE

It is very important to us that a customer chooses the Lumen et Umbra and we are pleased to reciprocate by offering delivery and returns free for order from Italy.

COSTS REST OF THE WORLD

For the rest of the world the shipment prices vary from 30 to 40 euro, but will be communicated during the payment. Any order exceedings the amount of 300 € will be shipped for free.

INFORMATION ON INTERNATIONAL SHIPMENTS

For the rest of the world the shipment prices vary from 30 to 40 euro, but:

  • Costs related to service delivery are automatically calculated at the time of payment, once the address and the delivery method were selected.
  • Any order exceedings the amount of 300 € will be shipped for free. The shown prices are inclusive of taxes.
  • Our courier makes deliveries during office hours and may require a signature, so you'll want to make sure that there is someone at the delivery address to accept the package.
  • If you were not present at the time of delivery, the courier will leave a notice with the details useful to track the parcel or with contact information to arrange a new delivery.
  • Please note that during public holidays no deliveries will be made. In that case, the delivery will be made the first successive working day.

We are committed to respecting the timetable for deliveries, but during the most busiest periods timings may vary slightly. Moreover, sporadic technical updates to our operating system, or acts of God (as, for example, the highly unfavorable weather conditions) could make certain delivery services temporarily unavailable or affect the time limit within which to place an order as well as schedules for delivery. Nevertheless, we want to reassure you that we will always continue to strive to limit these changes as much as possible. Lumen et Umbra is not responsible for the loss or theft of packages following specific instructions provided to couriers who charge orders.